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Working Sm@rt with Microsoft Teams
Effective workflows, collaboration, and communication

Collaborating with Simplified Processes

Is this your reality?

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  • Is your team communicating effectively to get projects done on time?

  • Do you struggle to find important documents when you need them?

  • Are ineffective meetings eating up your day?

  • Do you have difficulty collaborating across multiple team tools?

  • Are silos between teams causing productivity issues?

  • Do you want to raise the maturity of your team engagement and follow a more lean approach to team productivity?

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Image by Andrew Neel

Collaborating with Simplified Processes

‘WorkingSm@rt’ training is different from TEAMS tech training that only shows you how to turn functions on & off but not how to use TEAMS to work productively. ‘WorkingSm@rt’ processes show you how to use TEAMS to work & collaborate more effectively with your Team.

This Course will help you:
 

• Work effectively as a team.
• Apply business processes & structure to MS Teams.
• Learn how team players need to behave to deliver shared goals on time.
• Use other 365 apps to help teams sidestep duplication of work, missed information or continuous distractions.
• Have clear IT Guidelines for MS Teams to avoid unintentional misuse, or even bewilderment.

At a glance

Audience

​Workgroups and teams including those who work in a Microsoft Teams environment.

Format

  • 2 x 4-hours, instructor-led online sessions

  •  Group follow-up coaching 

  • One-on-one personal coaching session with a skilled facilitator

What's Included

  • Comprehensive Learning Guide and Resource Manual: Individual Virtual Learning Guide with training content to refer to, whenever you want. ​

  • Ongoing support: WorkingSm@rt Helpdesk, no matter where you work.

  • LearningLink: Our monthly productivity e-newsletter to keep you updated.

 

Units

  • Setting-up: Apply the most useful MS Teams options and logical configurations ​

  • Integration: Understand how to use MS Teams with other key 365 Apps e.g. ​

  • Outlook: How MS Teams and Outlook co-exist, and when to use each application ​

  • OneNote: How MS Teams integrates with OneNote for sharing information

  • Meetings & Online Calls: Reduce administration time and make notes ​

  • Project Management: Plan simple projects and assign tasks with transparency ​

  • Document Sharing: Collaborate on documents ​

  • Instant-messaging: Be more responsive using chat-based communications, with ‘Rules of Engagement

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Image by Christin Hume

What you will learn

Behaving as a Team

Assess the current strengths of each team’s essential skills. Learn how team players need to behave to deliver shared goals on time.

Business Processes

Business Processes apply the WorkingSm@rt Best Practices i.e. why and when to use the MS Teams functions.

Guidance on 365 Apps

Guidance is given on which to use to help teams sidestep duplication of work, missed information or continuous distractions.

Advice

Have clear IT Guidelines for MS Teams to avoid unintentional misuse, or even bewilderment.

What our graduates say about this course

"Very professional organisation with excellent trainers. They do follow up coaching calls which are always very useful and a great way to embed the training."

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Making Teams Work

Call us on

+353 (0) 1 584 6376

Behaviours

  • Adopting ‘WorkingSm@rt’ Guidelines ​

  • Collaborating willingly ​

  • Instant messaging ​

  • Co-authoring documents ​

  • Modernising Meetings ​

  • Activating to-do’s ​

  • Planning Projects jointly ​

  • Managing Teams with transparency

Benefits

  • Team ways of working are consistent

  • Teams complete work faster

  • Individual Inboxes are smaller ​

  • Team members gain productive time ​

  • Team Meetings are shorter ​

  • Teams deliver actions on time ​

  • Project Teams are fully involved ​

  • Everyone is constantly up-to-date

Headquarters

Priority Management International

Vancouver, Canada 

Ireland Hub

Priority Management Training Limited,

Dublin, Ireland

© 2026  Priority Management Training | +353 (0) 1 584 6376 |  Info@PriorityManagementTraining.ie
All rights reserved. "Priority®", "WorkingSm@rt®" and “A Better Way To Work®” are registered trademarks of Priority Management International Inc. Website Design by The Saudade Studio

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